Privacy Policy

We collect personal and non-personal data in the following ways. This section describes what you provide, what we collect automatically, and what we receive from third parties.

We use your personal data to:

1. Create and manage your Fishon.my account
2. Facilitate booking and payment transactions
3. Verify captain/operator eligibility and documentation
4. Communicate important updates or promotional offers
5. Improve our services and user experience
6. Handle inquiries, complaints, or disputes
7. Comply with legal or regulatory obligations

We will only use your personal data for the purposes stated above or for purposes directly related to them.

We may share your information with:

• Operators (Captains/Charters): to process your booking and communicate trip details
• Payment Providers: to process transactions securely
• Marketing Partners: for advertising or promotional campaigns (with your consent)
• Law Enforcement or Regulators: if required by law or for fraud prevention

We will never sell your personal data to any third party.

We retain your data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

We implement appropriate technical and organizational safeguards to protect your information against:

• Unauthorized access
• Accidental loss or damage
• Misuse or disclosure

Examples include encrypted payment processing, secure data transmission (HTTPS), and restricted staff access. However, no internet-based service can guarantee absolute security, and you agree to use the Platform at your own risk.

Under the Malaysian PDPA, you have the right to:

• Access your personal data held by us
• Correct any inaccurate or incomplete information
• Withdraw consent to data processing (which may affect your use of the Platform)
• Request deletion of your account and associated data

You may exercise these rights by contacting us at support@fishon.my. We may require verification to confirm your identity before processing such requests.

Fishon.my uses cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze traffic and behavior for better service

You may disable cookies in your browser settings, but certain features of the Platform may not function properly.

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

Although Fishon.my primarily operates in Malaysia, certain data may be processed or stored on servers outside Malaysia by our trusted service providers. We take reasonable steps to ensure all such transfers comply with PDPA standards for data protection.

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date. Your continued use of the Platform after any changes constitutes your acceptance of the updated Policy.

Kartel Motion Ventures

Email: support@fishon.my